Selected Work
Real projects, real results. Client details are anonymized, but the challenges and outcomes are genuine.
AI-Powered P&L Coaching System
General managers across 35+ restaurant locations had no consistent, data-driven coaching — performance reviews were sporadic, generic, and disconnected from the metrics that actually drive bonus compensation.
Personalized weekly coaching for 35+ locations, fully automated
Facilities Voice Agent with RAG Troubleshooting
Facilities staff at hundreds of restaurant locations had to navigate a complex ticketing system to report equipment issues — leading to delays, incomplete information, and unnecessary service calls for problems that could be resolved on-site.
Voice-first facilities support with AI troubleshooting and automated work orders
Custom SDK and MCP for Undocumented API
A critical enterprise API had fragmented documentation, no official SDK, and complex authentication — making it impossible for AI tools to interact with the system reliably.
Full SDK with 23 MCP tools, powering voice agent and chat integrations
Autonomous Email Marketing Engine
A Shopify merchant with a large customer base was spending hours every week on manual email marketing — segmenting lists, writing copy, choosing products to feature, and deciding who should get discounts.
Fully autonomous email campaigns with ML segmentation and AI decision-making